Smart Account App

Download the Smart Account App and keep track of your finances on the go.

The Smart Account App is free.

You can download it from the Apple App Store or Google Play Store.
Setting up the Smart Account App on your mobile device

Download SmartAccount app on Google PlayDownload SmartAccount app on the Apple Store

1. Register your account online

To start using the Smart Account App you must have registered your online account. Click the ‘Register’ button at the top of the page and follow the 3 step process.

  • Enter your User ID from your Welcome Letter.
  • Create your 5 digit self-select Online PIN.
  • Enter your authentication code – this will be sent to you by SMS.

You can now start using Smart Account online.

Smart Account App
Smart Account App

2. Download the App onto your mobile device

Download the Smart Account App from the Apple App Store or Google Play Store.
You will need to enter the same details as when you login to your Smart Account online:

  • Enter your 10 digit User ID.
  • Enter 3 digits from your Online PIN.
  • Enter your mobile phone number.
  • Enter the App activation code – this will be sent to you by SMS.
  • Create your own 5 digit App PIN.

Your Smart Account App is now setup. The 5 digit App PIN is all that you will need when logging back into your Smart Account App. This App PIN is unique to your mobile device. If you use a second mobile device then a second App PIN and registration process will be required.

Smart Account App features

Here’s what you can do:

  • View balances for your Smart Account and Wallets
  • View direct debits you’ve setup already
  • View scheduled money transfers
  • View scheduled payments
  • View statements
  • View your transaction history
  • Make payments to existing payees
  • Transfer money between your Card Account and Smart Wallets
  • Setup scheduled payments
  • Setup scheduled transfers
  • Contact Smart Account via the in-app messaging
  • Add joint/sole account (You can only have one sole and one joint account.)
  • View Terms and Conditions
Smart Account App